Questions parents ask

Zoha Kids Wear is a babywear shop you can visit: 2nd floor, Sarwar Plaza, Block G, Sabzazar, Lahore. Every online order gets an order number you can track on this site, we confirm it with you on WhatsApp from +92 309 9117651, and a size can be exchanged within 7 days with the bill. If you would rather see a piece first, message us and come to the shop.

Partly, in Pakistan. Zoha Kids Wear confirms an order once half is paid in advance by bank transfer, JazzCash or Easypaisa, and you pay the other half to the courier when the parcel arrives. You can also pay the full amount in advance. We don’t send orders with nothing paid first. Orders delivered outside Pakistan are paid in full in advance, in Pakistani rupees; we confirm the delivery charge and how to pay from your country with you first.

Zoha Kids Wear delivers babywear for 0–24 months to any address in Pakistan the couriers reach, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad and Multan, in 3–5 working days. The promise is the same for every city: delivery is Rs 250 in Pakistan, free on orders of Rs 3,000 or more. In Lahore you can also buy at our shop in Sabzazar.

Choose the size on the product page, add the piece to your bag and place the order at checkout. Orders delivered in Pakistan are paid 50% or 100% in advance by bank transfer, JazzCash or Easypaisa; with 50%, the rest is paid to the courier on delivery. Orders delivered outside Pakistan are paid in full in advance, in Pakistani rupees; we confirm the delivery charge and how to pay from your country with you first. Once the payment arrives, we confirm your order on WhatsApp. If you want help choosing a size, or a name embroidered, message us on WhatsApp first.

From Rs 1,790 to Rs 3,490, the same in all five sizes of a piece. Rompers and sleepsuits are at the lower end; multi-piece knit sets, frock sets and gift sets cost more. Each product page shows its price.

Yes: 2nd floor, Sarwar Plaza, Block G, Sabzazar, Lahore. There are no fixed opening hours, so message us on WhatsApp before you come and we have your size ready.

No. Delivery is added at checkout: Rs 250 in Pakistan, free on orders of Rs 3,000 or more. In Pakistan you see the full total before you place the order. Outside Pakistan (the United Kingdom, the United States, the United Arab Emirates, Saudi Arabia, Canada and Australia, and other countries on request): the delivery charge and timing are confirmed with your order.

A sold-out size is marked on the product page, with a way to ask us about a restock. Message us on WhatsApp with the piece and size, and we tell you if and when it is coming back.

No. Despite the name, Zoha Kids Wear sells babywear only: five sizes from 0–3 months to 18–24 months. Custom orders stay within those sizes too.

Babywear for 0 to 24 months: knit sets, sweater sets, frock sets, jacket sets, rompers, sleepsuits and newborn gift sets, ready to wear. We also stitch custom pieces in your colours and with their name.

Your order is confirmed once the advance payment arrives. Orders delivered in Pakistan are paid 50% or 100% in advance by bank transfer, JazzCash or Easypaisa; with 50%, the rest is paid to the courier on delivery. Orders delivered outside Pakistan are paid in full in advance, in Pakistani rupees; we confirm the delivery charge and how to pay from your country with you first.

In Lahore, Pakistan: our shop is in Sabzazar, and we deliver across Pakistan and abroad.

Yes, to every city. Delivery is Rs 250 in Pakistan, free on orders of Rs 3,000 or more, and usually takes 3 to 5 working days.

Yes, to the United Kingdom, the United States, the United Arab Emirates, Saudi Arabia, Canada and Australia, and other countries on request. The delivery charge and timing for your country are confirmed with your order, and orders delivered abroad are paid in full in advance, in Pakistani rupees.

Prices are set in Pakistani rupees (PKR). Outside Pakistan we also show them in your currency or US dollars, at a recent exchange rate, as a guide; orders are paid in Pakistani rupees.

Use the size guide: it gives the height, weight, chest and waist each size is made for. These are your baby’s measurements, not the garment’s. Between sizes, choose the larger one.

Yes. We do custom stitching: most styles can be made in your colours, to your child’s size or measurements, with embroidery or a name (embroidery from Rs 500). Use Customize an Outfit; you get a quote before anything is made.

You reserve a size from the next delivery and we confirm the expected date and payment terms with you before anything is charged.

No returns or refunds. Exchanges within 7 days only, for unused pieces in their original condition, with the original bill.

In Pakistan, you pay to send the piece back to us, and we pay to send the replacement to you. From abroad, sending a piece back can cost more than the piece, so please check the size guide or ask us before you order.

0–3 months fits most newborns. If your baby was over 4 kg at birth, 3–6 months is usually the safer choice.

Yes. Rompers and sleepsuits open with snaps or a zip, and the two-piece sets pull on, with soft elasticated or drawstring waists.

Often, yes. Tell us the older child’s outfit in Customize an Outfit and we’ll quote for a matching baby set.

Yes. Our frock sets pair a velvet or pleated frock top with matching trousers or leggings, in sizes 0–3 months to 18–24 months. For a different colour or a dressier outfit for an event, ask for a custom piece in Customize an Outfit or on WhatsApp.

All 47 pieces in the shop: rompers and sleepsuits, baby suits, frock sets, sweater sets, knit sets with a bonnet, jacket sets and newborn gift sets.

The baby’s name, initials or a short word of up to 30 characters, and a small motif if you send us one. It goes on the chest, inside the collar or on a sleeve; on the newborn gift sets it usually goes on the cap. You choose the thread colour.

Yes. Name embroidery starts from Rs 500 on any romper, sleepsuit or set. Send us the spelling on WhatsApp or through the personalized babywear page, and we confirm the price before anything is stitched.

We reply with the price the same day. Making takes 7–10 days after you approve the quote, and delivery in Pakistan adds 3–5 working days on top, so allow two weeks or so from approving the quote. Abroad, the delivery time is confirmed with your order.

Our 7-day exchange with the bill is written for ready-made pieces. A piece with a name on it is made for you, so check the spelling before you confirm the quote, and ask us about exchanges on a personalized piece before you order.

Six or seven matching clothing pieces. The four panda sets have a long-sleeve top, trousers, a snap bib, a hat with ears, booties, a blanket with a hooded panda corner and washcloths; the navy teddy set has a top, trousers, a bib, a cap, booties and a hooded blanket. Each product page lists the pieces.

No. It is a starter set of clothes with a blanket, not a hamper: there are no nappies, toiletries, bottles or toys. Our newborn checklist guide covers the rest of what a baby needs in the first weeks.

Yes. Put their address in at checkout and it arrives anywhere in Pakistan in 3–5 working days; to an address abroad, the delivery charge and timing are confirmed with your order. Leave the bill in the parcel if you want them to be able to exchange the size within 7 days.

Zoha Kids Wear se: 0 se 24 mahine tak ke bachon ke kapde. Website par order karein, poore Pakistan mein delivery hoti hai. Lahore mein Sabzazar mein hamari dukaan bhi hai.

Har cheez Rs 1,790 se Rs 3,490 tak hai, aur har size ki qeemat ek hi hai.

Poore Pakistan mein 3 se 5 working days mein. Rs 3,000 se kam ke order par delivery Rs 250 hai, Rs 3,000 ya us se zyada par muft.

Aadha (50%) advance bank transfer, JazzCash ya Easypaisa se dena hota hai, baqi aadha parcel milne par courier ko. Chahein to poori raqam advance mein de dein.

Umar ke bajaye bachay ki lambai aur wazan dekh kar size chunein; size guide mein har size ke liye likha hai. Do sizes ke darmiyan ho to bara size lein.

Haan, 7 din ke andar, agar kapda pehna na gaya ho aur bill saath ho. Paise wapas nahi hote.

Haan, kisi bhi cheez par naam ki kadhai (embroidery) Rs 500 se. WhatsApp par spelling bhejein, hum pehle qeemat batate hain.